Terms of service

Welcome to Tengeri. Throughout these Terms of Service (“Terms”), the terms “we,” “us,” and “our” refer to Tengeri. We operate this website and provide all related products, services, information, and customer support available through our store.

By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service, along with our Privacy Policy and any additional policies referenced on our website. If you do not agree with these Terms, please do not use our Services.

This Terms of Service document was customized for Tengeri based on the template you provided.

SECTION 1 – ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site under your supervision.

You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using our website.

Any breach of these Terms may result in immediate termination of your access to our Services.

SECTION 2 – PRODUCTS & SERVICES

Tengeri specializes in lighting products and related home décor items. We make every effort to display our products, colors, specifications, and descriptions as accurately as possible.

However, we cannot guarantee that your device’s display will accurately reflect the actual product appearance. Product images are for illustrative purposes only and may vary slightly from the final item received.

We reserve the right to:

  • Modify or discontinue products at any time without notice
  • Limit product quantities
  • Refuse sales to any customer, region, or jurisdiction at our discretion

SECTION 3 – ORDERS & PAYMENTS

By placing an order through our website, you agree that:

  • All billing and shipping information provided is accurate and complete
  • You are authorized to use the selected payment method
  • Your order may be canceled or limited at our discretion

Orders are only accepted after successful payment processing and confirmation from Tengeri.

We reserve the right to refuse or cancel any order due to suspected fraud, pricing errors, stock availability issues, or other unforeseen circumstances.

SECTION 4 – PRICING

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.

Prices are subject to change without notice. Shipping fees, taxes, customs duties, or import charges may apply depending on your location and are the responsibility of the customer unless otherwise specified.

SECTION 5 – SHIPPING & DELIVERY

We aim to process and ship orders promptly; however, delivery times are estimates only and are not guaranteed.

Tengeri is not responsible for delays caused by:

  • Shipping carriers
  • Customs clearance
  • Weather conditions
  • Incorrect shipping information provided by customers
  • Events beyond our control

Risk of loss and ownership of products pass to the customer upon delivery to the shipping carrier.

SECTION 6 – RETURNS & REFUNDS

Returns and refunds are subject to our Refund Policy available on our website.

We reserve the right to refuse refunds or returns that do not meet our policy requirements.

SECTION 7 – INTELLECTUAL PROPERTY

All content available on this website, including but not limited to:

  • Logos
  • Product images
  • Text
  • Graphics
  • Website design
  • Product descriptions

is the property of Tengeri and is protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any website content without our prior written permission.

SECTION 8 – THIRD-PARTY SERVICES & LINKS

Our website may include links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party websites.

Your use of third-party services is at your own risk.

SECTION 9 – USER COMMENTS & FEEDBACK

If you submit comments, reviews, suggestions, or other content to us, you grant Tengeri the right to use, edit, publish, and distribute such content without restriction or compensation.

You agree not to submit unlawful, abusive, defamatory, or misleading content.

SECTION 10 – PRIVACY

Your submission of personal information through the website is governed by our Privacy Policy.

By using our website, you consent to the collection and use of information in accordance with our policies.

SECTION 11 – PROHIBITED USES

You are prohibited from using the website or its content:

  • For unlawful purposes
  • To violate laws or regulations
  • To infringe intellectual property rights
  • To distribute malware or malicious code
  • To spam, phish, scrape, or hack the website
  • To harass or discriminate against others

We reserve the right to terminate access to users who violate these Terms.

SECTION 12 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee uninterrupted or error-free service and disclaim all warranties, including merchantability and fitness for a particular purpose.

SECTION 13 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Tengeri shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Tengeri, its owners, employees, affiliates, and service providers from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Services.

SECTION 15 – GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States and the State of Florida.

Any disputes arising under these Terms shall be resolved exclusively in the courts located in Florida, USA.

SECTION 16 – CHANGES TO TERMS

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Changes become effective immediately upon posting on this page. Your continued use of the website constitutes acceptance of those changes.

SECTION 17 – CONTACT INFORMATION

If you have any questions regarding these Terms of Service, please contact us:

Business Name: Tengeri
Website: https://tengeri.shop/
Physical Address: 1355 W 44th Pl, Hialeah, FL 33012, USA

Phone: +1 (786) 470-7038
Email: Support@tengeri.shop
Contact Form: Click here

Customer Support Hours: Monday-Saturday: 10:00 AM – 6 :00 PM (EST)
Response Time: Our customer support team responds to all inquiries within 24 hours.